telephone

0191 301 7656

Front Desk and Reservations Training

A shortfall in day to day processes in key areas of a hotel can lead to revenue leakage and missed opportunities.  We can bring out the best in your team, so let us help you with all aspects of operational training for both front desk and reservations, ensuring that the true potential of your team is reached, and all possible revenue generating chances are taken.

We can offer support and training for both new and existing members of your team, aligned with your property management system, and your hotel brand standards.

Please contact us today for an introductory chat, or ask us about our on-line learning portal – we are here to help your hotel.