Industry Advice

Are you keeping up with the competition?

The hospitality industry is fast-paced so your hotel revenue management strategy must be informed, dynamic and responsive and keeping tabs on your competitors is an essential element of this.

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Do you know your OTA from your CTA?

Baffled by all the jargon that revenue managers seem so fluent in?  Here's our easy-to-understand A-Z glossary of revenue management terms to explain everything from ADR to Yield.

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How to re-position your hotel as family friendly

Small changes to your revenue management strategy can help you to attract different customers.  Here are some hints and tips to re-position your hotel as family friendly.

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10 tips for a successful property management system (PMS) roll-out

Your property management system (PMS) is the front desk and central hub of your hotel’s operations enabling you to deliver a seamless guest experience. It processes everything from guest reservations and guest information to check-in and check-out times, room rates, and billing.

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Five reasons to consider metasearch

While online travel agents, like Booking.com and Expedia, can be extremely effective distribution platforms, metasearch engines, including Google Hotel Ads, TripAdvisor and Trivago, have become huge players in the hospitality industry.

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Top five revenue management mistakes and how to avoid them

Revenue management is often a role thought of only applicable to one key member of the team; the revenue manager. However, there are more roles that involve revenue management responsibilities than you may think.  Here we’ve picked five common phrases heard in the hotel industry that should make any skilled revenue manager cringe! 

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Six ways to meet eco-conscious guest demands

As consumers become increasingly sensitive to environmental issues and the climate crisis rises, demand for eco-friendly services and products continues to grow. We’ve compiled some easy ideas to keep up with the green trend and help make your property more environmentally friendly.

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Scary revenue management facts for Halloween hoteliers 😱

As Halloween approaches, here are 10 scary revenue management facts that will make every hotel manager shudder...

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Ways your restaurant can boost your hotel revenue

Your hotel restaurant can be a solid driver of revenue and an integral part of your hotel’s identity, and its ability to help market and sell your hotel shouldn’t be underestimated.  Here are some ways your restaurant can help to increase your revenue.

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How to manage your hotel confidently during uncertain times

Uncertainty is a certainty for the highly competitive hotel industry.  Factors from political and economic challenges, exchanges rates and legal requirements to fluctuating customer loyalty and technological trends all pose risks. Here are four ways that will help you stay confident that your hotel enjoys success through any uncertainties you may face.

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